Diabetes Talking

Question:

The URL given is missing a letter. It should be www.glucometer.com

– Hide quoted text — Show quoted text – I played with the software some more and this time got some great help from Emily, one of the technicians at Bayer.  Everything works now!!! The Glucofacts software from Bayer provides several different types of graphs and charts to show your test results. I understand that the software will allow you to enter datapoints manually, so you don’t need to have a glucometer that connects to the computer to benefit from the software. You can download the software for free from Bayer at www.Glucomter.com It took about 40 minutes to download on my  ’puter. Sparky

Response:

I am a recently diagnosed Type 2.  I purchased the Bayer Glucometer Elite XL and connection to my computer.  I have tried to download the information stored in the meter, but it appears the computer is not recognizing the device is connected to the com port. I talked to the people at Bayer and though they were polite, they couldn’t help me.  Gateway 2000 wanted $2.00 per minute to help sort the problem out and I cant afford a 45 minute phone call to explain what a glucometer is to their technicians. Has anyone had problems like this and how did you remedy the problem?? Sparky

Response:

I have a Elite XL, and am using it successfully.  Has the program found the Com Port that the meter is connected to?  Also, you must be inside a data file in order to import data.  In other words, if you have not created your data base yet you must do that first.  Once you have one set up, under File there is a line "Import".  It should show "meter".  When you click on that, the meter should be on.  If you have marked the proper Com port for the meter, it should go right to it. Let me know if I can help.  E-mail me direct, if you wish. I am a recently diagnosed Type 2.  I purchased the Bayer Glucometer Elite XL and connection to my computer.  I have tried to download the information stored in the meter, but it appears the computer is not recognizing the device is connected to the com port. I talked to the people at Bayer and though they were polite, they couldn’t help me.  Gateway 2000 wanted $2.00 per minute to help sort the problem out and I cant afford a 45 minute phone call to explain what a glucometer is to their technicians. Has anyone had problems like this and how did you remedy the problem?? Sparky

– John W. Barron PCS Mobile Phone:  919-272-2384 NAWCC Member # 105930 Avoyelles Parish (LA) Web Page: http://www.mindspring.com/~jwbarron/avoyeles.htm

Response:

I am a recently diagnosed Type 2.  I purchased the Bayer Glucometer Elite XL and connection to my computer.  I have tried to download the information stored in the meter, but it appears the computer is not recognizing the device is connected to the com port. I talked to the people at Bayer and though they were polite, they couldn’t help me.  Gateway 2000 wanted $2.00 per minute to help sort the problem out and I cant afford a 45 minute phone call to explain what a glucometer is to their technicians. Has anyone had problems like this and how did you remedy the problem?? Sparky

You might try lowering your comm port speed to 9600 maximum for use with the meter. — Dave — June 20, 1999 t2 08/98  Glucophage & Aspartame Davor’s daily aphorism: Some people act crazy, others aren’t acting.    http://www.newsfeeds.com       The Largest Usenet Servers in the World!

Response:

I played with the software some more and this time got some great help from Emily, one of the technicians at Bayer.  Everything works now!!! The Glucofacts software from Bayer provides several different types of graphs and charts to show your test results. I understand that the software will allow you to enter datapoints manually, so you don’t need to have a glucometer that connects to the computer to benefit from the software. You can download the software for free from Bayer at www.Glucomter.com    It took about 40 minutes to download on my  ’puter. Sparky

Response:

   I am a recently diagnosed Type 2.  I purchased the Bayer Glucometer    Elite XL and connection to my computer.  I have tried to download    the information stored in the meter, but it appears the computer is    not recognizing the device is connected to the com port. First, Make sure you have hooked it to a live port, (I have a "Dead" com port on this PC, (not really dead, it’s disabled in bios is all) Second make sure the com port is exactly what it climes to be, For example on my computer COM-1 is COM-1 and Com-2 is a modem.. .Always however in windows 9x Though it says "Com-A" it may be 1,2,3,5,9,15,just about anything as Windows can "move" a device to a different port, just for the fun of it. Finally… Check with local doctors and/or hospitals.  See if you can find one that can download the meter for you (University of Michigan Hospitals in Ann Arbor has a download kit in the Diabetes Treatment & Research unit) if they can and will and it works you know the meter is good. IN windows 9x you can turn off the re-assignment of ports feature Since I use 3.1 and then only when I have to. I can’t say how "Nothing adds excitement like something that is none of your business" Using a Java script enabled browser go to:  http://go.compuserve.com/diabetes Anyone can read, Members can post, If you join Compuserve mention 73455,43 Also visit http://members.tripod.com/diabetics_world/ for still more info. If today was a fish, I’d throw it back in. Net-Tamer V 1.11.2 – Registered

Response: